| Requests and booking | Online booking, pipeline, websites, and call answering as commercial growth tools. | Simple request, shareable link, Ludo IA triage, and conversion into work without auto-acceptance. | Website builder, receptionist, and campaigns stay outside heavy operational-app surfaces; the web and administrative surfaces own them. |
| Scheduling and dispatch | Calendar, dispatch, assignment, employee GPS, and operational tracking. | Schedule, assignment, map, priority, and reviewable dispatch recommendations. | Advanced routing, intensive GPS, and VGPS are future add-ons. |
| Mobile work | Mobile app, offline viewing, checklists, and tools for running jobs. | Phone-first work order, photos, signature, materials, time, checklist, and evidence closeout package. | Offline capture remains protected; AI does not replace technicians or decide diagnoses. |
| Quotes and proposals | Quotes/proposals, price book, and visual proposals in add-ons or higher packaging. | Quote and proforma from evidence, workspace branding, simple line items, and human review. | Large catalogs and complex visual proposal tooling wait for proven usage. |
| Invoices, payments, and accounting | Invoices/payments, accounting sync in Essentials, accounting as an add-on, and payment flows. | Internal draft, proforma, export package, and handoff to an authorized accounting/fiscal provider. | Aibo does not issue official fiscal invoices or collect physical-service payments without an approved provider. |
| Reports and profitability | Job cost tracking, reporting, and advanced custom reporting in the upper plan. | Report catalog by stage, evidence, collection, cost, productivity, customer/asset, AI, and integrations. | Costs and margin stay gated by plan, role, and audit; AI summarizes risk but does not approve exceptions alone. |
| Reviews, marketing, and recurrence | Reviews, premium review management, marketing, recurring memberships, websites, and campaigns. | Reviews/referrals as reports and approvable drafts; content and campaigns live in the public site and administrative console. | Do not put a heavy marketing suite inside the operational app. |
| AI and automation | AI team members and call/CSR automation as part of the ecosystem. | Ludo IA for evidence, reports, quotes/proformas, customer replies, dispatch, and admin insights. | Always a draft or recommendation; sending and diagnosis require human approval. |